Main responsibilities:

As HR Business Partner, you are responsible for the tactical execution of HR policies and strategic initiatives within your perimeter. On a daily basis, you will be assisting managers and employees with HR activities and compliance. Your responsibilities will include, without being limited to:

Admin and compliance:
Ensures admin processes are running smoothly
Ensures admin requests are treated according to agreed SLAs
Ensures Jumia Services works under established guidelines and controls
Challenges and controls variable payroll elements
Development:
Identifies needs, builds training plan and delivers appropriate trainings
Builds adapted hiring processes and tools for mass and single recruitments
Delivers people processes to ensure employee capabilities meet current and future standards
Identifies talents and builds succession planning
Provides technical expertise and policy guidance in talent management (strategic staffing, performance management & career development, learning & development) and effective staff-management relationship
Uses data analysis to influence strategic decisions and to address organizational challenges to talent management
Promotes and coordinates initiatives that support organizational change
Promotes the organizational goals for gender equity and geographic diversity
Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring
Work environment:
Implements satisfaction/motivation barometers, measures and acts accordingly
Organizes appropriate events to strengthen sense of belonging
Ensure an healthy and safe environment under internal and legal regulations
Coaching and advice:
Improves the performance of others by empowering a strong leadership and coaching culture
Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes ...)
Conducts onboarding and exit interviews and shares feedback with partners to identify trends and risks
Provides guidance and direction to employees with emphasis on maintaining a high performing work environment
Meets with managers and employees to discuss issues and provides guidance on resolving them
Central HR participation:
Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes
Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate
Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs

We offer

Building the biggest logistics platform in Africa
A unique experience in an entrepreneurial, yet structured environment
The opportunity to become part of a highly professional and dynamic team working around the world
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

Required skills & qualifications:
Acts as a trusted partner and advisor to managers and staff globally on all HR matters
Demonstrated ability to make independent decisions, evaluate people, manage conflicting priorities in a fast-paced environment and effectively interface with business and function leaders in a global matrix organization
Outstanding communication, coaching, influencing and interpersonal skills with the ability to work effectively with people at all levels of the organization
Ability to work in a collaborative manner and diagnose problems and identify and drive appropriate solutions
Passionate, wants to make a difference in the organization
Approachable and responsive, able to connect with employees at all levels
Strong customer service focus
Supportive team player with a strong drive to create a positive work environment
Ability to diffa tense situation
Applies solid judgment ensuring integrity, compliance & confidentiality
Strong interest in innovative HR solutions and process improvement
Understanding of HR concepts and principles with expertise in operations management
Detailed-oriented with excellent organizational & documentation skills
Proponent of the segmented HR model, understands the benefits
Familiarity in supporting change management processes
Talent to manage multiple priorities simultaneously - orientated on results - while retaining all information
Bias for action, strong work ethic, and desire to achieve excellence
Minimum 5 years` experience in HR
Master degree in business administration, Human Resources or related field is required
Excellent knowledge of English and French(verbal and written) is required, an additional language is a plus strong communication skills are critical
Thorough working knowledge of MS Office,Excel

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